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    Home»Apps»Gotyme Customer Support and Hotline
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    Gotyme Customer Support and Hotline

    Hannah Joy TobiasBy Hannah Joy TobiasAugust 8, 2023Updated:August 11, 20233 Mins Read
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    Looking for help with your GoTyme banking? Here is a guide for all of GoTyme customer support and contact information!

    GoTyme bank is a new online banking platform that offers convenience, security and low fees for its customers in a high-tech way with a human touch. With all your banking plans and duties, GoTyme bank has you covered. With this, GoTyme bank claims to be at the heart of next-level banking in the Philippines.

    Being a digital and smart banking platform, their website lives up to its category with its unique design for a banking site and offers a lot of options and services in an appealing and creative appearance. You can check GoTyme’s official website, and for those looking for its contact numbers and other details, we have compiled them for you!

    GoTyme Social Media Accounts

    • Main Website: https://www.gotyme.com.ph/
    • Facebook page: https://www.facebook.com/GoTymeBank
    • Instagram: https://www.instagram.com/gotymebank/
    • Twitter: https://twitter.com/gotymebank
    • Tiktok: https://www.tiktok.com/@gotymebank
    • Youtube: https://www.youtube.com/channel/UCHW0F8VKQ9hSFZxxWNsjfLw
    • Linkedin: https://www.linkedin.com/company/gotymebank/mycompany/

    GoTyme App and Contact Center

    GoTyme:

    • #GO8888
    • #468888

    Bangko Sentral ng Pilipinas (BSP):

    • (02) 8708-7087
    • consumeraffairs@bsp.gov.ph

    You can also download their app on the App Store or get it on Play Store.

    GoTyme customer support

    Digital Kiosk and Deposit & Withdrawal (DEWI) Locations

    Since the GoTyme bank is a digital banking platform, there are only kiosks and deposit & withdrawal (DEWI) locations. All of the 324 GoTyme DEWIs and kiosks are located at Robinsons branches, Shopwise, and The Marketplace in different places nationwide, since GoTyme bank is partners with the said brands as well as with Cebu Pacific, ToysRUs, Rose Pharmacy, Southstar Drug, Daiso Japan, NoBrand, Handyman, True Value, Super50, Per Lovers Centre, and Saver Appliances.

    To check if there are GoTyme DEWIs and kiosks near you, you can enter your city name in the search bar at the official page of GoTyme Kiosk and DEWI locations. In kiosks, you can open an account, collect your free ATM debit card, or talk to a bank ambassador who are always available to assist you with your banking.

    contact

    GoTyme Customer Support

    The three main service offered by GoTyme is Send, Shop, and Save. These options are already available at the home page of GoTyme’s official website.

    In addition, the digital banking platform also has a Frequently Asked Questions or FAQs section where you can enter your question at the search bar, or choose within the following categories:

    • Move money
    • Retail
    • Save
    • General
    • Kiosk
    • Account
    • Deposit & Withdraw
    • VAS
    • Go Rewards

    You can also choose “All” so you can browse at all the FAQs and see if your issue or concern could be easily resolved through the website.

    If the FAQs section isn’t enough to answer your inquiry, you can either call their hotline number, talk to a bank ambassador at kiosks near you, or you can also write to them through their official contact form that will be sent via email. It will require you to fill up the following details:

    • Name
    • Email
    • Contact Number
    • Inquiry Type
    • Message

    Conclusion

    The GoTyme banking platform really continues to be one of the contributors of the future banking. You can rely on their customer support as well with their promise of “24/7 personal service within 2 minutes, and 3 hours response time, guaranteed”.

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    That’s it! A guide for GoTyme customer support and contact information. Looking for other banking services or telecom’s contact numbers? We sure have compiled some for you! Check our other blogs on contact information here at Balastech.

    banking contact customer service customer support GoTyme
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    Hannah Joy Tobias

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