Need any help using any of UnionBank’s services? Do you have issues or inquiries regarding your banking? Here is a compilation of UnionBank customer support and contact details!
With the goal of becoming one of the top 3 universal banks in the Philippines, and according to their official website, with “its drive to “Tech Up Pilipinas” and be an enabler of the Philippines’ push to be a G20 country by 2050, the Union Bank of the Philippines stands firm in its promise to power the future of banking by co-creating innovations for its customers and for a better world!”
The official website of the Union Bank offers a lot of options and service, with a detailed yet clean look, being true to their smart banking mission. It is possible that your concerns could already be resolved using the website itself. On the other hand, we have compiled links, accounts, branches, and contact numbers for easier navigating as a more convenient guide for you!
UnionBank Social Media Accounts
- Main Website: https://www.unionbankph.com/
- Facebook page: https://www.facebook.com/unionbankph
- Instagram: https://www.instagram.com/unionbankph/?hl=en
- Twitter: https://twitter.com/unionbankph
- Youtube: https://www.youtube.com/channel/UC1VWqsyBFfw_rvbs8xmpgYg
Union Bank Contact and Hotline Numbers
Local
- Metro Manila: (+632) 8841-8600
- PLDT domestic toll free: 1-800-1888-2277
- International toll-free: (IAC) + 800-8277-2273
International Toll Numbers
|
COUNTRY |
IAC + PHONE NUMBER |
TELCO PARTNER |
|
Australia |
(11) + 800-8277-2273 |
OPTUS |
|
Australia |
(11) + 800-8277-2273 |
TELSTRA |
|
Israel |
(0) + 800-8277-22 73 |
BESEQ |
|
Japan |
(10) + 800-8277-22 73 |
ITJ |
|
Japan |
(10) + 800-8277-22 73 |
KDDI |
|
Japan |
(10) + 800-8277-22 73 |
NTT |
|
Korea |
(0) + 800-8277-22 73 |
KT |
|
Malaysia |
(0) + 800-8277-22 73 |
TM |
|
Netherlands |
(0) + 800-8277-22 73 |
KPN |
|
Singapore |
(0) + 800-8277-22 73 |
SINGTEL |
|
Spain |
(0) + 800-8277-22 73 |
TELEFONICA |
|
Switzerland |
(0) + 800-8277-22 73 |
SWISSCOM |
|
Usa |
(11) + 800-8277-22 73 |
AT&T |
|
Usa |
(11) + 800-8277-22 73 |
MCI |
|
Usa |
(11) + 800-8277-22 73 |
SPRINT |
Branches/Offices and ATM's
With more than 5 million clients, 200 branches, and 7,000 cash in and cash out terminals, the Union Bank of the Philippines (UnionBank) continues to provide quality service as a publicly-listed universal bank. Its head office address is located at the UnionBank Plaza Bldg., Meralco Ave. corner Onyx St., Ortigas Center, Pasig City, Philippines.
On the other hand, UBP has different branches nationwide with most offices being open during Mondays to Fridays at 9:00 AM to 3:00 PM only. You can click the highlighted part for the complete list of all UBP branches and ATM’s.
It is easy to locate all branches, as long as you choose the region and city, you will be able to view the specific branch on a map. In addition, you can also contact a specific branch by messaging the indicated contact numbers under the UBP branch name.
UnionBank Customer Support and Help Center
At the home page, you will already be welcomed with its main services namely UnionBank online, cards, accounts, and loans. However, the UnionBank fortunately offers a “Help Center” page as well! It contains a search bar where you can input your questions or keywords of your concerns, a list of popular topics, and even a “Watch and Learn” section with different informational tutorial videos.
In addition, there is also a list of quick links on different categories of issues such as “Newbie to UB”, containing concerns about opening an account, troubleshooting, and some app inquiries, “Manage Account”, “UB App Features”, “Loans”, “Citi Products”, as well as a link for concerns about unit investment trust fund under “Fx and UITF”.
FAQs and Concern Form
Not only that, the UnionBank customer support also included a “Frequently Asked Questions/FAQs” section containing answers that could help you out with your inquiries. This section have main categories: Bayanihan Act, cards & accounts, UnionBank online, loans, and others.
If the help center and FAQs section isn’t enough, you can also write to them through their concern form that will be sent via email. It will require you to fill up the following details:
- Title (Mr., Ms., Mrs.)
- Name
- Contact Number
- Category of Concern
- Subject of Concern
- Message
Conclusion
The UnionBank is clearly living up to their smart banking service. It is important to note that your concern will not be immediately resolved all the time, as there are many UnionBank customers like you. It is always wiser to practice patience and understanding when there are issues, especially with banking.
There you have it! All of main UnionBank customer support, help & support, and contact numbers. Looking for other banking services or telecom’s contact numbers? We sure have compiled some for you! Check our other blogs on contact information here at Balastech.
