Are you having questions/concerns about Xiaomi, Redmi, or Poco’s products? We have compiled all available Xiaomi hotline information and customer support for you!
For your convenience, here is an easy guide for all possible links and accounts where you can look for answers to your questions, address your concerns, or collect the latest updates about Xiaomi.
Xiaomi Social Media Accounts
- Main Website: https://www.mi.com/ph/
- Facebook page: https://www.facebook.com/XiaomiPhilippines
- Facebook Support: https://www.facebook.com/XiaomiSupportGlobal/
- Instagram: https://www.instagram.com/xiaomi.philippines/
- Twitter: https://twitter.com/Xiaomi_PH
- Twitter Support: https://twitter.com/xiaomisupport/
- TikTok: https://vt.tiktok.com/ZSCJePkQ/
- Xiaomi Community: https://c.mi.com/ph/?utm_source=mistore&utm_medium=official_web&utm_campaign=official_web_mistore
- YouTube: https://www.youtube.com/channel/UCR59Xjv9bcmjeeUuUZn7dkg/
Xiaomi Hotline/Contact Numbers
The following contact numbers are available from Mondays to Fridays at 9:00AM – 5:00PM.
- PLDT: 180013120048
- Globe: 180083865529
Service Centers
The official website of Xiaomi offers a service center locator with categories depending on the type of device and service being offered at the service centers nationwide. The device types available are: Smartphone, Scooter, Ecosystem, TV, and laptop, while the service types are Walk-in, On-site, Mail-in, or collection point.
With the highlighted link, you can easily locate Mi’s service centers near you along with the branch’ contact number and opening schedule. The availability of the service centers varies a lot but most of them opens at 10:00AM.
In addition, the main repair center of Mi that offers all service types for all device types is located at TCI Main, #61 TCI Tower West Capitol drive cor. Stella Maris St., Brgy Kapitolyo Pasig City 1609 that is open during Mondays to Fridays at 8:00AM – 5:00PM and is closed during holidays. The following are its contact numbers: 84708333 / 84708383 / 09176327656.
Xiaomi Customer Support
Xiaomi indicated in their culture that “As a team, we share the same relentless pursuit of perfection, constantly refining and enhancing our products to create the best user experience possible.” This is proven by their products, service, and by their customer support on site and even online.
For Xiaomi’s customer support online, their official website offers support for the issues under Account Service/Support, where you can control your account or reset your password, Find Device, Warranty Policy, which contains all the limited warranty statements for phones, eco-products, and TV’s, and User Guide for all Xiaomi products.
There is also Service Progress Tracking where you have to enter your tracking information (IMEI/SN, service order number, MI.COM purchase order number) for a quick update of the progress of your purchase.
You can easily see if your concerns could be covered by the options stated above, however, if your question/issue are not answered through the customer support page, you can also browse the Frequently Asked Questions/FAQs page of Xiaomi and see if your problem could be quickly resolved.
If all else are not sufficient for you, the E-Mail support/Concern Form is available. You can send a personal message where you have to indicate the product category involved in your concern, the type of issue, and a message that describes your concern. You can also attach the files that could help the customer support to understand and resolve your problem. You also have to enter your information such as your name, your e-mail, and your phone number.
Here you go! All of available and official Xiaomi customer support, links, and contact information. Looking for other smartphone/gadget brands, banking services, or telecom’s contact numbers? We sure have compiled some for you! Check our other blogs on contact information here at Balastech.
