Here’s a quick guide on how to convert your physical Smart SIM to an eSIM while keeping your existing mobile number.
Before you begin, make sure your phone supports eSIM, has a stable internet connection, and has an available eSIM slot. It’s also recommended to save any contacts stored on your physical SIM to your phone before you convert to eSIM.
Step-by-Step: Convert Smart SIM to eSIM
- Go to my.smart.com.ph
- Log in or Register (if you do not have an account).
- Tap Prepaid Mobile.
- Scroll from right to left, click the 3 dots, and choose Upgrade SIM.
- Select Send OTP.
- Enter the OTP sent to your number and click Verify.
- Under preferred SIM type, choose LTE/5G eSIM.
- Enter your valid email address.
- Click Verify Now and tap Send OTP.
- Enter the OTP sent to your email and click Verify.
- Tap Submit and select your preferred Payment Method.
- Click Pay Now and pay PHP99.
- Tap Download eSIM to this phone and click Yes.
- Save the eSIM QR Code sent to your email.
- Install your new Smart eSIM.
Your Smart eSIM is ready to use upon installation.
For reference, feel free to check our tutorial on How To Install Smart eSIM for both iPhone and Android phones.
Step-by-Step YouTube Tutorial on How to Convert Smart Physical SIM to eSIM
Frequently Asked Questions
- Can I keep my current phone number?
- Yes. Your number stays the same after converting your physical SIM to an eSIM.
- Can I go back to using a physical SIM?
- This depends on your carrier’s policies. Contact Smart for assistance if you wish to switch back.
- Will my old SIM card still work?
- No. Your physical SIM will be deactivated after the eSIM is activated.

More eSIM tutorials
Looking for guides for other networks? You can also check out our tutorials on:
- How to Convert Your DITO Physical SIM to eSIM
- How to Convert Your Globe Physical SIM to eSIM
- How to Convert Your GOMO Physical SIM to eSIM
- How to Install DITO eSIM
- How to Install Globe eSIM
- How to Install GOMO eSIM
- How to Install Smart Prepaid eSIM
- How to Transfer DITO eSIM to Another Phone
- How to Transfer Globe eSIM to Another Phone
- How to Transfer GOMO eSIM to Another Phone
- How to Transfer Smart eSIM to Another Phone
