Here is a quick tutorial on how to transfer Smart eSIM from your old device to your new one. But before you begin, make sure your new smartphone supports eSIM.
Transfer Smart eSIM from Android to iPhone
On your Android phone
- Open Settings.
- Go to Mobile Network (or Network & Internet).
- Tap SIM Manager.
- Select your Smart eSIM.
- Tap Disable, then Delete.
On your iPhone
- Open Settings.
- Tap Cellular.
- Select Add eSIM.
- Tap Use QR Code.
- Scan the Smart eSIM QR code from your previous email.
- Click Continue until finished.
Once finished, your Smart Prepaid eSIM should appear under your available cellular plans.
Transfer Smart eSIM from iPhone to Android
On your iPhone
- Open Settings.
- Tap Cellular.
- Select your Smart eSIM.
- Click Delete eSIM.
On your Android phone
- Open Settings.
- Go to Mobile Network or Network & Internet.
- Tap SIM Management.
- Select Add eSIM or Add Carrier.
- Tap Set up an eSIM.
- Choose Scan QR Code.
- Scan the Smart eSIM QR code from your email.
- Click Set up, then click Settings.
- Once installation is complete, select your Smart eSIM and tap Enable.
The process is basically the same, just done in reverse. Once the setup is complete, your Smart eSIM should be ready to use on your new Android phone.
Step-by-Step YouTube Tutorial on How to Transfer Smart eSIM
Frequently Asked Questions
- Can I Reuse My Smart eSIM QR Code?
- Yes. As long as you still have the original QR code sent by Smart, you can use it to install your eSIM on another compatible device after removing it from your previous phone.
- If you’ve lost the email containing your QR code, you’ll need to contact Smart Customer Support for assistance.
- What If the eSIM Won’t Activate?
- Make sure the eSIM has been removed from your previous phone.
- Confirm that your new device supports eSIM.
- Double-check that you’re scanning the correct QR code.
- Restart your phone after completing the installation.
- Contact Smart Customer Support if the issue continues.
More eSIM tutorials
Looking for guides for other networks? You can also check out our tutorials on:
